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Terms of Service

These Terms of Service ("Terms") govern your access to and use of polyscrape at polyscrape.com, including the website, web app, accounts, dashboard, REST API, MCP server, API keys, documentation, and related tools (together, the "Service").

By creating an account, adding API balance, or using an API key, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other legal entity, you confirm that you are authorized to bind that entity, and "you" refers to that entity.

1. Provider

polyscrape.com is operated by:

Foundea GmbH
Lise-Meitner-Str. 9
89081 Ulm
Germany

Represented by: Mahir Yildirim
Commercial Register: Amtsgericht Ulm, HRB 731876
VAT ID: DE299284795
Email: [email protected]

2. What polyscrape is

polyscrape is a pay-as-you-go, rate-limited REST API and MCP server that turns web pages, search results, and documents you choose into clean, LLM-ready Markdown, with documentation, an account dashboard, and an in-dashboard document parser. Depending on availability and your balance, you can:

The three billable endpoints (scrape, search, and parse) are available over REST (for your code) and over our MCP server at polyscrape.com/mcp (for AI assistants and agents), using the same API key and the same balance.

Running scrape, search, or parse from the website (for example the interactive widget on the marketing pages, or the dashboard document parser, while you are signed in) spends the same prepaid API balance at the same prices as the API.

There are no subscriptions and no monthly plans. You pay only for the requests you make, drawn from a prepaid balance you control.

Outputs are provided for informational and analytical purposes only and are not legal, financial, tax, marketing, compliance, or other professional advice.

3. Accounts

You must have the legal capacity to enter into a binding contract. Anyone may register. You agree to provide accurate information and keep it up to date.

You are responsible for keeping your login credentials and API keys confidential, and for all activity under your account and keys. Notify us promptly at [email protected] if you suspect unauthorized access or a leaked key.

Do not create multiple accounts to obtain extra free balance or to evade rate limits or other restrictions. We may suspend accounts that do.

4. API balance and pricing

4.1 Pay-as-you-go

The Service runs on a prepaid API balance denominated in US dollars. Each request is charged the price for that endpoint, deducted from your balance.

4.2 Prices

At the time of writing, pricing is usage-based, the same over REST and MCP: scrape and parse cost $0.001 per 1,000 words of Markdown returned (a minimum of $0.001 and a maximum of $0.10, with longer output truncated), and search costs $0.001 plus $0.002 per result returned. Balance checks (/api/v1/account/balance) are free. Current prices are shown on the pricing page, API documentation, and dashboard. You are responsible for reviewing prices before use; continued use after a price change accepts the new price for future requests.

4.3 What is charged

A completed request is billable even when the result is small (for example, a search with no matches, charged only for the search, or a page with little extractable content, charged the minimum). Failed requests such as authentication errors, insufficient-balance errors (HTTP 402), rate-limit errors (HTTP 429), and documents with no extractable text (HTTP 422) are not charged.

4.4 Free starting balance

New accounts may receive a small free API balance as a promotion; at the time of writing, $0.50, no credit card required. Promotional balance has no cash value, is provided on an "as is" basis, and may be changed, limited, or withdrawn prospectively at our discretion.

4.5 Top-ups and bonuses

You add balance through one-time top-ups. Some packages may include bonus balance; any bonus is promotional unless stated otherwise. The amount you pay, the spendable balance, and any bonus are shown at checkout.

4.6 Nature of API balance

Unless mandatory law requires otherwise, API balance:

4.7 No overages

When your balance is insufficient, paid requests are rejected (HTTP 402) until you add more balance. We do not create overage charges beyond your available balance unless you expressly enable such a feature where offered.

5. API keys, rate limits, and reliability

API access requires an account, an API key, and sufficient balance. Keep your keys secret. Never publish them in public repositories, client-side code, screenshots, or logs. We may rotate, suspend, or revoke keys where reasonably necessary for security, suspected compromise, non-payment, abuse, or legal compliance.

We may enforce rate limits and fair-use controls. At the time of writing, the API page states a limit of 10 requests per second per API key. Excess requests may be throttled or rejected (HTTP 429). We may change limits prospectively for operational, security, or abuse-prevention reasons.

We do not guarantee that the API will be uninterrupted, complete, backward-compatible, error-free, or always available. You are responsible for sensible retry, backoff, caching, validation, and error handling in your own systems. We may add, change, rename, or remove endpoints, fields, documentation, or pricing prospectively.

6. Payments and taxes

Top-ups are charged at the time of purchase. Payments are processed by Stripe or another designated provider; by purchasing, you authorize us and our payment processor to charge the applicable fees and taxes to your selected payment method.

Prices, currency, and whether tax is included or added are shown at checkout. VAT or other indirect taxes may apply based on your location and status. If you are an EU business with a valid VAT ID, the reverse-charge mechanism may apply where available. You are responsible for taxes on your purchase, except taxes on our net income.

If a payment fails, is reversed, or is charged back, we may suspend access to your API keys, balance, or account until resolved.

7. Refunds

This commercial refund policy does not limit any mandatory statutory rights you may have as a consumer (see Section 8).

For a first-time purchase, you may request a full refund within 7 days by emailing [email protected] from the account email, provided the account does not show usage beyond normal testing. Where a refund is approved, we may deduct the value of balance already used, and any associated promotional bonus may be removed. After 7 days, purchases are generally non-refundable unless required by law or expressly stated otherwise.

8. Consumer right of withdrawal (EU consumers, Widerrufsrecht)

If you are a consumer in the European Union, you have a statutory right to withdraw from a distance contract within 14 days without giving any reason. The period starts on the day the contract is concluded (for example, when you purchase API balance).

To withdraw, send us an unequivocal statement (email is sufficient) before the period expires to: Foundea GmbH, Lise-Meitner-Str. 9, 89081 Ulm, Germany, [email protected]. You may use the Model Withdrawal Form at the end of these Terms, but it is not mandatory. If you validly withdraw, we will reimburse you without undue delay and within 14 days of receiving your notice, using the same payment method unless agreed otherwise.

If you ask us to begin performance before the 14 days end, for example by making API requests or spending balance, you expressly request immediate performance. If you then withdraw, we may charge a proportionate amount for the service already provided. Where applicable law provides that the right of withdrawal ends after full performance following your express request and acknowledgment, that rule applies.

9. Your inputs and responsibilities

You may submit URLs to scrape, search keywords, documents to parse, and other request inputs ("Inputs"). You represent that you have the right to submit your Inputs and to access the content you request, and that your Inputs and your use of the Service do not violate any law, any target site's terms of use, intellectual-property, privacy, or other third-party rights. You are responsible for providing any legally required notices and lawful bases, and for any product, integration, or decision you build on the Service's outputs.

10. How we use your inputs

You keep your rights in your Inputs. You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, and store your Inputs solely to operate the Service, respond to your requests, maintain security, prevent abuse, provide support, comply with legal obligations, and improve the Service using aggregated or de-identified data.

We do not use your Inputs to train AI models and we do not sell them. This license ends when your Inputs are deleted, except where retention is required for legal, security, backup, or dispute-resolution purposes. See our Privacy Policy.

11. Using the outputs

Subject to these Terms, you may use API responses from your account for your internal business, your own products and projects, and client work, and you may cache responses to operate your product. Web content changes over time, and scraped pages may be served from our cache. Do not present cached data as real-time or guaranteed accurate.

You must not:

12. Acceptable use

You must not, and must not allow others to:

We may investigate violations and suspend, limit, or terminate accounts, API keys, or balance where reasonably necessary.

13. Third-party services

The Service depends on third parties, including our residential proxy provider (scraping egress), seonio (web-search data), Stripe (payments), and our infrastructure providers. We are not responsible for third-party outages, changes to third-party APIs or policies, or the availability, accuracy, or completeness of third-party data. Third-party names and marks belong to their owners; unless expressly stated, polyscrape is not affiliated with, endorsed by, or sponsored by them.

The Service fetches public web content that you direct it to retrieve. You are responsible for ensuring you have the right to access that content and for complying with the terms of use of any site or source you target. We may suspend or restrict access where required by law, by a third-party provider, or to prevent abuse.

14. Intellectual property

The Service (including its software, design, interface, branding, databases, and documentation) is owned by us and/or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms. No other rights are transferred.

15. Availability and changes to the Service

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. It may be unavailable due to maintenance, updates, third-party outages, capacity management, or events outside our reasonable control. We may modify, suspend, or discontinue features, endpoints, fields, pricing, or limits where reasonably necessary, and will give reasonable notice where practicable, though urgent changes may be required for security, third-party-dependency, compliance, or operational reasons.

16. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access, account, API keys, or balance if you materially breach these Terms, fail to pay, trigger a chargeback, create security or legal risk, or where required by law, giving you a chance to remedy the issue where appropriate.

We may discontinue the Service, in whole or in part, for changing business circumstances, including if access to our proxy, search-data, or other key providers is lost, restricted, or becomes commercially unviable. We will give reasonable prior notice, normally at least 30 days where practicable; shorter notice may be unavoidable where required by a third party, security, or law. If we discontinue the Service, we will refund any unused paid API balance; promotional balance is not refundable.

If we terminate your account for cause, promotional balance may be withheld, and we will refund any unused paid balance except to the extent we set it off against our own claims arising from your breach.

There is no minimum term and no termination fee; you may stop using the Service at any time. On request, we will provide the data you have stored with us about your own account and usage (such as your usage and balance history) in a commonly used, machine-readable format, free of charge. On termination, your right to use the Service ends, API keys may be disabled, and account data may be deleted after a reasonable retention period subject to our Privacy Policy. Provisions that by their nature should survive (payment obligations, IP, use restrictions, disclaimers, liability, governing law) survive.

17. Privacy and data protection

Our handling of personal data is described in our Privacy Policy. You are responsible for ensuring your Inputs, cached data, and use of outputs comply with applicable data-protection, copyright, and platform rules, and that you have a legal basis for any personal data you submit. For business customers where we process personal data on their behalf, a Data Processing Agreement (DPA) is available on request.

18. Liability

Nothing in these Terms limits liability for intent (Vorsatz), gross negligence (grobe Fahrlässigkeit), injury to life, body, or health, fraudulent concealment, an expressly assumed guarantee (Garantie), claims under the German Product Liability Act (Produkthaftungsgesetz), or any liability that cannot be limited under applicable law.

For slight negligence (einfache Fahrlässigkeit), we are liable only for breach of an essential contractual obligation, and then only for the foreseeable damage typical for this type of contract. Essential contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely (Kardinalpflichten). If you use the Service as a business, our liability for slight negligence is additionally capped at the fees you paid in the 12 months before the event giving rise to the claim.

Strict no-fault liability for defects that already existed when the contract was concluded (§ 536a (1) BGB) is excluded; our fault-based liability under this Section remains unaffected.

Subject to the above, we are not liable for losses caused solely by third-party source changes, outages, source-data inaccuracies, API changes, rate limits, or your reliance on scraped or searched web content without appropriate verification.

19. Changes to these Terms

We may update these Terms for legal, technical, security, operational, or commercial reasons. For material changes, we will post the updated Terms and, where appropriate, notify you. Changes apply from the stated effective date; continued use after that date accepts them. For material changes that negatively affect you, we aim to give reasonable prior notice (usually at least 30 days where practicable); API changes may require shorter notice where necessary for security, third-party dependency, abuse prevention, or compliance. If you do not accept a material change that negatively affects you, you may stop using the Service and request a refund of your unused paid balance.

20. Consumer dispute resolution

We are not obliged and not willing to participate in dispute-resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) under § 36 VSBG. Please contact us first at [email protected]. We will try to resolve complaints directly.

21. Governing law and jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer in the EU/EEA, this choice of law does not deprive you of mandatory consumer-protection rights in your country of residence. For merchants and legal entities, the exclusive place of jurisdiction is Ulm, Germany, to the extent permitted by law; for consumers, statutory jurisdiction rules apply.

22. Miscellaneous

If any provision is invalid, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or sale of assets without reducing your mandatory rights. We are not liable for delays caused by events beyond our reasonable control (force majeure). These Terms are written in English, which prevails over any translation to the extent permitted by law. Together with the Privacy Policy and any applicable DPA, they form the entire agreement regarding the Service.

23. Contact

For support, legal notices, refunds, or withdrawal notices:

Foundea GmbH
Lise-Meitner-Str. 9
89081 Ulm
Germany
Email: [email protected]

Appendix: Model Withdrawal Form (Muster-Widerrufsformular)

Note: This form is for EU consumers exercising the statutory 14-day right of withdrawal. Completing it is not mandatory; a plain email to [email protected] is sufficient.

(Complete and return this form only if you wish to withdraw from the contract.)

To:
Foundea GmbH
Lise-Meitner-Str. 9
89081 Ulm
Germany
Email: [email protected]

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service:

Ordered on (*) / concluded on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if submitted on paper):

Date:

(*) Delete as appropriate.

Last updated: July 2, 2026